# Troubleshooting

Hopefully you can solve your problems with the details below. If not please [contact us][/contact/] and we'll try our best to help.

# SQLite

# I get 'permission denied' when trying to access a database on an external drive

If you're on Linux and using the snap version of Beekeeper you need to give the app an extra permission.

snap connect beekeeper-studio:removable-media

If you're on another platform, please open a ticket and we'll try to help you debug the problem.