# Troubleshooting
Hopefully you can solve your problems with the details below. If not please [contact us][/contact/] and we'll try our best to help.
# SQLite
# I get 'permission denied' when trying to access a database on an external drive
If you're on Linux and using the snap version of Beekeeper you need to give the app an extra permission.
snap connect beekeeper-studio:removable-media
If you're on another platform, please open a ticket and we'll try to help you debug the problem.